Opt Out of Online Services Request Form


From the 1st of November 2023 patients who are registered with SystmOnline or any other NHS App will be able to request full prospective online access. This includes their consultation information, test results and documents e.g. hospital letters.  You will still be able to book appointments,

Not all patients wish to see their full medical record information online. All patients have the right to opt out of this. Please complete the form below if you wish to OPT OUT of viewing your full medical record online.

You may prefer not to have prospective access in case of the following:

  • Harm from exposure through premature access to upsetting investigation results or documents without adequate preparation or an opportunity for the GP or hospital doctor to review these with you in a supportive environment.
  • Risks to those that may be under pressure to release their records to another person or organisation. e.g. a controlling partner or family member. (Coercive Control Risk).
  • If you are concerned about NHS records security and ability of others to fraudulently access this.
  • Risk of unintended misinterpretation of information through medical jargon and acronyms.
  • Disclosure of harmful third party information.

Opt Out of Prospective Access Form

DD slash MM slash YYYY
Essential to access online services
I wish to opt out of viewing my full medical record online. I wish to retain the ability to (please tick all that apply):
Book Appointments
Request Repeat Medications
See Coded Information