Queens Park Health Centre,
Dart Street,
London, W10 4LD

General Patient Information

Care Quality Commission

Care Quality Commission Certificate (pdf).

The Care Quality Commission is the independent regulator of health and social care in England.
Read the full Care Quality Commission inspection report for Shirland Medical.

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Complaints

We always try to provide the best service, but there may be times when you feel this has not happened or things could have been handled better. We hope you will allow us to look into and, if necessary, correct any problems that you have identified. If you wish to make a complaint, please complete a complaint form which you can obtain from reception within 12 months of the incident and address it to the Practice Manager. We will acknowledge your letter within 3 working days and endeavour to respond within 28 days. During the Coronavirus pandemic this process is likely to take longer and we ask for your understanding of this. 

A leaflet explaining our in house complaints procedure is available at reception.

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NHS eReferral Service

All referrals to secondary care are done via the NHS eReferral Service. You will be referred by your GPs and provided with a password and website address to book your hospiral appointment, alternatively the practice secretary can help you with this.

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Integrated Care Board

The Integrated Care Board in North West London (NW London) is called NHS NW London.  It is the statutory NHS organisation responsible for developing a plan for meeting the health needs of the population, managing the NHS budget and arranging for the provision of health services in NW London.

Find out how the ICB improves health services, manages performance, quality and safety on NHS North West London website.

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Primary Care Network

Our federation is made up of over 40 practices based in West London. These are divided into five Primary Care Networks (PCNs). Our Practice falls under Inclusive PCN.

For further information please see NHS England Primary Care Networks.

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GP Average Earnings

All GP Practices are required to declare mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the practice of Shirland Road Medical Centre in the last financial year was £54,307 after tax and National Insurance.

This is for 2 full time GPs who worked in the practice for more than six months.

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.