Online Prospective Access

Posted by: Katherine - Posted on:

Accessing your GP-held records via SystmOnline, NHS app or Airmid

As your GP practice, we have been asked by NHS England to provide you with prospective online access to your full medical record from November 2023 via the NHS app (and NHS website) if you have a suitable NHS login.

Your GP medical record contains consultation notes based on conversations between you, your GP and their team: medicines prescribed to you; all test results including hospital investigations; allergies; vaccines; and your medical conditions along with documents that may have been sent from local hospitals, clinics or other agencies, e.g. the police. There is likely to be sensitive and personal information within your medical record.

We are supportive of providing you with access to your record, but we wish to do this safely and make you aware that this is now available. 

Shirland Medical has adopted an opt in process.  If you would like online access, please complete the opt in Prospective Access request form below. 

It should be noted that following NHS guidance some patients who fall into certain groups where there is potential for risk or harm access will be withheld. 

You can also opt out if you wish by completing the opt out form below. If you are in a difficult or pressured relationship for example, you may prefer your records to remain accessible only to those treating you, with them not appearing on your smartphone or online. Government has been clear that if a patient does not wish to have access, then we do not have to provide it. This is one reason why we have asked if you wish to opt out, or have it switched off for the time being.

Please note you can still book appointments, order repeat medications and access test results online without having prospective online access.

It’s important to remember that these documents may, at times, contain information that could be upsetting, especially if they contain news of a serious condition. It can also be a cause for worry seeing results online when it isn’t clear what the results might mean, and no one is available to ask, as can be the case during the evening or at weekends, for example.

Sometimes people with a mental health condition might prefer not to see documents that remind them of difficult times in their life. Letters from mental health teams sometimes go into detail about past events, and great care would be needed in deciding whether you would want to see these letters. It is possible for individual items to be hidden at your request and your GP would be happy to talk about any concerns you may have.

Please note that only data entries which are added to GP records after the switch on 31.10.2023 will be viewable. Data recorded before that date (i.e. previous medical history) will not be made available at this time.

Opt In Prospective Access Request Form

Opt In Prospective Access Request Form

Name
DD slash MM slash YYYY
Address
Essential to access online services
Please read and agree with each statement (please tick or state ‘Yes’ to all that apply). If access is granted to my full medical record:
I am responsible for the security of the information that I see or download
If I choose to share my information with anyone else, this is at my own risk
I will contact the practice as soon as possible if I suspect that my account has been accessed by someone without my agreement
If I see information in the record that is not about the patient I will contact the practice as soon as possible. I will treat any information which is not about the patient as being strictly confidential
Thank you for completing this form. Your request to view your full medical records will be reviewed by the practice. You will be informed of the practices decision once this review has taken place within 28 days.

Opt Out of Prospective Access Form

Opt Out of Prospective Access Form

Name
DD slash MM slash YYYY
Essential to access online services
Address
I wish to opt out of viewing my full medical record online. I wish to retain the ability to (please tick all that apply):
Book Appointments
Request Repeat Medications
See Coded Information

Non-urgent advice:

please allow 28 days for your request to be processed.